ARE YOU IMPACTED BY COVID-19? WE CAN SUPPORT YOU

We understand that as a result of COVID-19, some customers may be experiencing financial hardship. We are here to support those customers during this time. Our Hardship Policy is designed to help you through financial difficulty and get back on your feet quicker. We have a range of ways to help you based on your unique situation, which may include things like varying the amount and frequency of repayments, providing a temporary hold on your payments, and many other necessary initiatives to assist you.

If you are impacted, please call the Harris Scarfe Credit office on 1300 131 444, Monday to Friday 8:30am -5pm (AEST) to discuss your situation further with our friendly customer service team. Alternatively, you can also contact the credit office via email at harrisscarfecard@harrisscarfe.com.au.

We will continue to evaluate and enhance measures to support our clients, colleagues and communities as the situation evolve.

 

NEED MORE INFORMATION ABOUT COVID-19?

The government Coronavirus Health Information Line (1800 020 080) is operating 24 hours a day, seven days a week, for medical information on COVID-19.

You can visit the Australian government COVID-19 website for the latest information, or check-out the World Health Organisation for updates.

The Federal Government has also launched a new app which allows users to navigate the latest advice and information about COVID-19 in real-time. Coronavirus Australia, which is available from the Apple App Store and on Google Play, was launched alongside a new Government WhatsApp feature.